Refund Policy
Last updated: January 6, 2026
30-Day Money-Back Guarantee
We offer a full refund within 30 days of your first subscription payment. No questions asked. If BrifMe isn't right for you, we'll refund your money.
Eligibility
You are eligible for a full refund if:
- You are a first-time subscriber to a paid BrifMe plan
- You request the refund within 30 days of your initial payment
- You have not previously received a refund from BrifMe
How to Request a Refund
To request a refund:
- Email us at support@brifme.com
- Include the email address associated with your BrifMe account
- State that you would like a refund
We will process your refund within 5-10 business days. The refund will be credited to your original payment method.
After 30 Days
After the 30-day money-back guarantee period:
- Refunds are provided at our sole discretion
- You may cancel your subscription at any time from your account settings
- Upon cancellation, you retain access until the end of your current billing period
- No partial refunds are provided for unused portions of a billing period
Annual Subscriptions
For annual subscriptions:
- The 30-day money-back guarantee applies to the full annual payment
- After 30 days, annual subscriptions are non-refundable
- You may cancel to prevent renewal at the end of your annual term
Exceptions
Refunds may be denied in cases of:
- Violation of our Terms of Service
- Abuse of the refund policy (e.g., multiple refund requests)
- Fraudulent activity
Payment Processor
All payments and refunds are processed by Paddle.com Market Limited, our Merchant of Record. Refunds are subject to Paddle's processing procedures. In some cases, you may see "Paddle.com" on your bank statement rather than "BrifMe".
Contact Us
Questions about our refund policy? Contact us at: support@brifme.com